CUSTOMER
INFORMATION
Anything & everything you need to know if you've been contacted by us.
PLEASE GET
IN CONTACT
If you’ve received a message from us via SMS, email, letter or call, it’s because we’ve been asked to help resolve an unpaid debt.
It’s important to engage with us as early as possible and to not ignore any correspondence. If you're unsure, please reach out to the business, practice or group that referred your debt to us and confirm that the overdue debt is legitimate.
OUR MISSION
Our mission is clear: We use our experienced team and secure software to help you resolve any outstanding debt referred to us.
We want to give you the peace of mind to know that we are here to help you and not to pressure you.
CUSTOMERS
OUR PROMISE TO YOU
OUR PROMISE
EXPERIENCEDREAL PEOPLE
Our team are real people that understand the pressures of life and finance. We want to help.
OUR PROMISE
ON-SHORE CALL CENTRE
You have access to our Aus based team via email or the phone. We are happy to answer any questions.
OUR PROMISE
TRANSPARENT
FEES
Minimal transaction fees are charged when you set up a payment plan. We will advise you upfront.
OUR PROMISE
SECURED
INFORMATION
Your account and personal information is held confidential and only used as intended.
IT'S EASY TO MAKE
SECURE PAYMENT
BANK ACCOUNT
PAYID: COLLECT 4 U
Acc #599941914
BSB 084-034
SET UP PAYMENT PLAN
Give our friendly Gold Coast based team a call to discuss what you can afford
PAY ONLINE
You can make a secure payment via the link in your email or sms
USE BPAY OPTION
BPay Code: 260059
Ref: Check sms, e-mail or letter from us